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Voice Ordering System (VOS)

A comprehensive voice ordering system designed to streamline restaurant onboarding and enhance user engagement through advanced AI technologies

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Description

The IYKYKnow Restaurant Order Management Application is an AI-powered solution designed to automate the order-taking process for restaurants, improving efficiency and accuracy. The application leverages an AI assistant to handle customer orders through voice or text interactions, reducing manual input and minimizing errors.

Seamlessly integrating with Shopify, the system automates invoicing and payment processing, ensuring a streamlined transaction experience for both customers and restaurant operators. By eliminating the need for traditional order-taking methods, the platform enhances operational efficiency, reduces wait times, and optimizes order management workflows.

This project aims to revolutionize restaurant operations by combining AI automation with seamless e-commerce integration, ultimately improving customer experience and increasing revenue potential for restaurant businesses.

Details & Features

Ecosystem Design: Utilizes an engaging, interactive user interface for restaurant and user onboarding, capturing essential details securely stored in Azure Cosmo DB.

Voice/Call Ordering Setup:Speech to Text and Text-to-Speech voice based ordering process. This setup employs Open Source Language Models like Llama3.

Order Creation and Placement: Custom serverless functions interface with Point of Sale (POS) systems to verify item availability, manage transactions, and ensure payment integration. This end-to-end system links seamlessly with existing POS solutions, ensuring efficient and reliable order processing.

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